Customer Service

Shipping & Delivery

Dive equipment delivery to metro regions is free. Email Spear Gear for a quote on courier prices to rural locations. Your dive gear will be despatched within two days.

Returns & Replacements

We will accept returns within a 14-day period but buyer will have to pay for return costs.

Ordering

Ordering is as simple as choosing a product that you like on the webpage and our site will take you through the simple steps to have your order delivered to your door.

Payment, Pricing & Promotions

Payments are simple as we accept all major credit cards and there will be promotions run from time to time.

Viewing Orders

Once you have placed an order you will be sent an email confirming your order and outlining your costs. If you have any questions about your order feel free to email through your concerns.

Updating Account Information

It is advisable to keep your account information up to date as that way we can keep you informed about any promotions or any special offers that Spear Gear may be running. All information will be kept private.